F A Q’s
What is your style and why should we choose you?
Each session is customized, and it's my style to artfully document you whether it be in your home, on location or in the studio with influences in photojournalism, fine art with a touch of fashion. I have a relaxing demeanor and try make your session safe and comfortable.
Do you offer hair, make-up and styling?
Yes, I work with a few of my favorite hair and make-up artists and stylists. However, this is not included in any pricing. (Hair and make up is an added 125.00 for two hours)
What about wardrobe?
We do have some wardrobe, but we encourage you to bring your own that best reflects your personality.
Do you do fun composite sessions?
Why yes we do! That's our favorite!!! Got an idea? Let's have some fun!
Do you charge a sitting fee?
Yes, we charge a $100.00 sitting fee.
Do you require a deposit?
Yes, a 20% non-refundable deposit is required to secure the session date and time. This amount will be applied to the balance on your final invoice.
What about copyrights and usage rights?
A signed contract is required before the session commences. The photographer retains the "copyright" of all images for portfolio, social media advertising, educational purposes and so on. However, you will have the "usage rights" to use and share for your personal use.
Do I get all the images?
No, we delete unflattering images immediately. i.e., duplicates, blinking eyes, blurriness etc. and hand over the best selects based on a shot list that client is requiring/requesting. We DO NOT hand over unedited or RAW images ever, no exceptions. Additional hand-edited images more than the allotted amount can be purchased separately.
What is your turnaround time for a portrait session?
We like to have a quick turnaround time in this instant digital world, but you're paying for this little luxury. Each image is hand-edited with care and thoughtfulness. We ask for a 5-10 day turnaround time. If you're ordering framed imagery or albums, add an additional 5 days.
What is your turnaround time for Events?
We typically like to have a 24-48 hour delivery time with minimal editing.
How are images delivered?
After payment is made in full, you will receive a link to a private online gallery that you will be able to share and order prints. We try to think of everything to make it super convenient. For albums and style, we work together to get it just right!
What if I'm not happy with my imagery?
Our goal is to strive for 100% satisfaction. Of course we don't want you to be unhappy with your imagery, but we are eager to please and can reschedule a re-shoot at no charge.
What forms of payment do you take?
We accept cash, check and all major credit cards that is safe and secure.
Do you charge sales tax?
Being a business, yes we do! Sales tax is applied to the final invoice.
Do you offer payment plans?
Yes. We offer interest-free financing, there is no credit check. Credit card is required. Sitting fee and 20% deposit is excluded from the payment plan. Can be made in 4 monthly installments. Once payment is made in full, imagery will be delivered.
I need to cancel or reschedule my session.
There is a 7 day advance notice
At Chelle Caldwell Fotographerie, we are transparent with you on this luxury session. There are no hidden costs or fees. Pricing is made clear so you know what you're getting. Here is the breakdown so you can make a decision should you want to work with us! We are here for you every step of the way with zero pressure!